Subscription and Client Setup
Work through the account, plan, subscription, and client setup in order, then check that the connection works. Follow the main steps for your first setup; refer to server details or streaming-region tips only if needed.
Create an Account and Save Your Credentials
Use the “Free Trial” link below to open the TangVPN account creation page in the user panel. No email required; just choose a username and password. Pick a username you’ll recognize, create a unique password, and save your login details in a trusted password manager. Use this account to manage plans, get subscriptions, and handle orders. You can use the same login on other devices.
After submitting the form, follow the prompts to open the user panel. If you already have an account, sign in with your existing credentials; there’s no need to create another one when switching devices. Once signed in, make sure the panel opens properly before choosing a plan. Don’t rely on your browser’s saved login session as a backup—after clearing browser data or switching devices, you may need to enter your username and password again.
Signing in to the account panel and connecting to the network are separate steps. Access to the panel confirms that your account works, but it doesn’t mean your device is connected to a server. To connect, you’ll also need an active subscription, the client for your operating system, and any required system permissions. Complete the account setup first; you can then manage your order and client settings with the same account.
Choose a Plan and Review Your Order
In the user panel’s Plans section, choose a billing option based on how much data you expect to use. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data on monthly plans resets each month on the day you activate the plan, not necessarily on the first day of the calendar month. Work and video streaming can use different amounts of data, so choose based on your actual needs rather than the plan name alone.
If your usage varies, you can also choose a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is available until used and never expires. Data packages work differently from monthly plans, so check the billing terms before proceeding. If you upgrade a monthly plan partway through its term, the price difference is converted into remaining days. Check the panel details or confirm through a support ticket if you have questions about the upgraded plan.
After choosing a plan, check the tier, amount, and billing terms in your order. Follow the user panel prompts to pay with Alipay, WeChat Pay, or USDT. When payment is complete, return to the account overview and check your plan status and data allowance. If the status hasn’t updated, check your order history and payment result first; don’t submit another payment just because the page hasn’t changed yet.
There’s no limit on the number of devices you can use at the same time, but device count doesn’t increase your data allowance. Manage data usage across your devices according to your plan. TangVPN offers a 30-day refund policy. See the refund policy for details on how to request a refund. For full pricing and billing information, see the pricing page.
Get Your Subscription and Prepare to Import
Once your plan is active, open the account overview in the user panel and look for the subscription option. A subscription gives your client the server configuration; it isn’t an installer or your account password. The client needs to load the subscription before it can show the available servers. Installing the client alone usually isn’t enough to connect.
If the panel offers a one-click import option for your client, try that first. Your browser may ask whether to open the client; check that it’s the right app before continuing. If the client isn’t installed yet, install it in the next section, then return to the account overview. There’s no need to keep clicking the import option in the meantime.
To import manually, use the copy option in the panel to copy the full subscription link, then paste it into the client’s remote subscription or configuration URL field. Copy the entire link, not just the visible portion, and don’t use the account overview’s web address as the subscription URL. After pasting, check the beginning and end of the link and make sure no line breaks or messaging apps have changed it.
Keep your subscription link secure like your account credentials. Don’t post it in public forums or paste it into unfamiliar online conversion tools. If you need help, hide the link and account details in any screenshots. If you think the link has been exposed, check whether the panel offers a reset option. If you’re unsure what to do, ask through the user panel’s support ticket system; never include the full link in a public help request.
Import the Client for Your Platform
In the user panel’s downloads section, choose the TangVPN client for your operating system and read the installation and import instructions. You can download the Windows, macOS, Android, or Linux client after signing in, even without a plan. The actual iOS download link requires an active plan. You’ll still need to sign in to get your subscription, so download the client and get the subscription as separate steps.
The sections below describe where to find common options on each platform. Use the import method recommended in the panel when possible. Don’t assume a configuration will work just because another app has a “Subscription” field. If the app reports an unsupported format, check that the client and import option match, then get the appropriate configuration again. There’s no need to edit the configuration file yourself.
Windows: Find the Subscription Option in the Desktop Client
In the panel’s downloads section, choose the Windows TangVPN desktop client, install it following the on-screen instructions, and open the app. Return to the account overview and use the matching import option. To import manually, find “Subscription,” “Configuration,” or an option for adding a remote configuration in the client. Paste in the copied subscription URL, save it, and update the subscription. Once imported, you should see a server list rather than an empty configuration entry.
When connecting for the first time, read any permission prompts from the client or operating system and enable network routing features if needed. Quit other similar apps that are currently managing network traffic to avoid multiple programs changing your proxy settings at once. If the client says it’s connected but your browser behaves the same as before, leave the current settings in place and follow the verification steps at the end of this guide. Don’t keep switching between modes.
macOS: Import Configuration and Grant System Permissions
Choose the macOS TangVPN desktop client from the panel, install it according to the instructions in the downloads section, and launch it. Use the import option for your client in the account overview, or add the remote URL in the client’s subscription or configuration settings. Save and update the subscription, confirm the server list has loaded, then choose a region.
If macOS asks to add a network configuration or grant permissions, first make sure the prompt comes from the client you just installed, then follow the app’s instructions. Don’t use commands from unknown sources to disable system protections. After connecting, check the status in the menu bar or the app window. If other network tools are running, pause them before testing the website to help determine whether the issue is with the subscription, permissions, or conflicting app settings.
Android: Mobile Client and Connection Permission
Get the Android TangVPN mobile client from the user panel and follow the installation prompts on your device. Open the app and, if possible, start the import from the panel. To import manually, find the option to add a subscription or remote configuration in the client, paste the URL, and update it. Once the server list appears, choose a region and connect.
The first time you connect on Android, the system may ask for permission to establish a connection. Check the app name before confirming. A status icon may appear while connected, but that alone doesn’t verify that the connection works. If the connection drops when the app is in the background, check your device’s background activity and battery settings for the app. Adjust the options available on your device; there’s no need to change every system setting at once.
iOS: Active Plan and Client Import
Make sure your account has an active plan, then open the downloads section in the panel to get the actual download link for the iOS client. Follow the panel’s instructions to open the App Store. If the download link isn’t shown, check your plan status instead of searching other websites for an installer with the same name. Once the client is installed, return to the panel and use the matching import option. To add it manually, paste the compatible URL provided in the panel into the client’s subscription or configuration settings.
The first time you connect, iOS may ask to allow a VPN configuration and confirm the change using your device’s authentication. After granting permission, return to the client and connect, then open the service you want to use to verify the connection. If your browser doesn’t open the app, make sure the app is installed and opens on its own, then try again or follow the panel instructions to import manually.
Linux: Follow the Instructions in the Panel
TangVPN also supports Linux. Sign in, choose the matching client in the downloads section, then follow the panel instructions to install it and import your subscription. Desktop environments and installation methods vary, so this guide doesn’t cover command-line setup. For help with your specific setup, check the Help Center or submit a support ticket with your system environment, client error, and steps you’ve tried. Don’t include sensitive subscription details.
Connect to a Server and Verify
After updating the subscription, choose a region that suits your needs and connect. Keep the first test simple: use the same device, network, and website, and confirm that one server works before trying other regions or server types. For details on IEPL, relayed, and direct connections, see the servers page. You don’t need to explore every option during the initial setup.
Before connecting, visit My IP to note your current connection details. Check again after connecting to see whether they changed as expected. A change shows that the path used for the lookup changed, but it doesn’t prove that every app on your device uses the same route. With split tunneling, some services may continue using your regular connection. To verify, open the website or app you actually plan to use.
If the client says it’s connected but you still can’t access the service, first check that your plan is active, the subscription updated successfully, and the full server list is available. Then check system permissions and network routing settings. Next, try a different server and reopen the website. Change one thing at a time and check the result to help identify whether the issue is with a particular server, your client settings, or the service itself.
If only a streaming service or account page shows a region warning, don’t assume your subscription has stopped working. Platforms may also consider your account region and their own access rules, not just your connection. For streaming-specific issues, see our complete guide to streaming access. For connection failures, subscription update issues, or billing questions, start with the Help Center. To get further assistance, open a support ticket in the user panel and include your operating system, client message, server region, and steps to reproduce the issue.